New Collectors

1What makes Art Noirs unique?

Unlike the conventional painting prints you find in the market, Art Noirs is all about handmade Acrylic paintings on canvas, so every creation is an original and unique piece of art made with the highest quality of acrylic paint, premium italian canvas, and wood frames. All the materials we use are eco-friendly and recyclable!

Through the personalized pop-art portrait, Art Noirs give you the chance of owning an unique acrylic painting of yourself or your loved ones with an exclusive design made just for you!



2How to contact customer service?

Our customer service team is always available to assist you with any inquiries you have. You can reach out to us via a direct call or on WhatsApp (+96170452535), drop us an email on [email protected] or using the form in the [Contact us] page, or use the chat box at the right bottom of your screen to chat directly with our team.

3Does Art Noirs have a showroom or is it an online gallery only?

Art Noirs is a digital gallery for handmade acrylic paintings, so our art pieces are available online only on our website and social media platforms.

4What payment options do I have?

You can select from the following payment options:

Credit Card: Visa, MasterCard, American Express or Discover

PayPal: Select this option at checkout to be redirected to the paypal checkout.

5 How to take care of acrylic paintings?

Your portrait should be treated as you would any piece of fine art. Do not position where it will be in direct sunlight. Do not try to clean with water, glass cleaner, or any other liquids. Use a soft dust brush to gently remove dust only when needed.

6Online Registration?

Before or during the order process, an account will be created with your information that you enter. The login will be your email address and password of your choice. If you have any problems viewing your account or you have lost your password, please contact us.

Personalized pop-art Portraits

1How to order a personalized pop-art portrait?

You should start the process by visiting our [Personalized pop-art portraits] page and go through the steps indicated. It begins with you submitting the desired photo then we will provide the preliminary design that will be hand painted on canvas, this takes 1-2 business days. Once approved the payment will be processed to proceed to production and that takes between 2-3 days before it is shipped to you within 3-5 days.

2What is the design fee?

The design process is free of charge and it takes 1-2 business days to be ready once the portrait photo is submitted to our team.

3How much time does it take?

It depends on desired service, for a painting chosen from BOHO, Pop-Art, or Founun collections it takes 5-7 days (including express shipping) to be delivered to your doorstep.

For the personalized pop-art portrait It begins with you submitting the desired photo then we will provide the preliminary design that will be hand painted on canvas, this takes 1-2 business days. Once approved the payment will be processed to proceed to production and that takes between 2-3 days before it is shipped to you within 3-5 days. In total 6-10 days for your masterpiece to be hanging on your wall.

Shipping, Tracking, and Returns

1Where does Art Noirs ship?

Art Noirs has a worldwide express shipping and delivery service, please find the below list of countries currently within reach:

ARGENTINA, ARMENIA, AUSTRALIA, AUSTRIA, BAHRAIN, BELARUS, BELGIUM, BRAZIL, BULGARIA, CANADA, CANARY ISLANDS, CROATIA, CYPRUS, CZECH REPUBLIC, DENMARK, FAROE ISLANDS, FIJI, FINLAND, FRANCE, GERMANY, GREECE, HUNGARY, IRELAND, ITALY, JAPAN, KOREA SOUTH, KUWAIT, LATVIA, LIECHTENSTEIN, LITHUANIA, LUXEMBOURG, MALTA, MOLDOVA, MONACO, MOROCCO, NETHERLANDS, NEW ZEALAND, NORWAY, OMAN, PALAU, POLAND, PORTUGAL, QATAR, ROMANIA, RUSSIA, SAN MARINO, SAUDI ARABIA, SCOTLAND, SINGAPORE, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, SWITZERLAND, THAILAND, UAE, UKRAINE, UNITED KINGDOM, UNITED STATES, WALES, Montenegro, North Macedonia

If your country is not on the list please contact us directly and we can arrange for the painting delivery through our third party delivery service.

2How do I check the status of my order?

You can check your status anytime by logging into your account. You can also contact customer service via phone, email or live chat and we will provide you with a status update.

3What If I have trouble with shipment tracking?

The carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via [email protected]. We can give you the inside info.

4What if my painting is damaged during shipping? Is there a return policy?

If your order is damaged in transit, please keep the packaging and its contents and contact us immediately. We will ship a new package to you at no charge and have the courier company pick-up the damaged order. If the package is lost during transit, we will ship a new product to you immediately.

Gift Cards

1How do I buy a Gift Card?

Get an Art Noirs Gift Card and we will email you (or the recipient) within hours our one of a kind digital card in the form of a PDF that can be redeemed online for a value that runs from $100 to $3000.

There is also an option to include a personal note from you to the recipient.

2How to redeem a gift card?

Just click the REDEEM GIFT CARD link in the email sent from Art Noirs. Create an account or log in and enter the code in the [gift card page link]. If you are having difficulty, log in first and then click the link via your email.

3How can I pay with a gift card?

Gift cards work like store credit on Glossier.com. Once you have applied the gift card to your account, it will automatically apply to your next purchase. If you do not have enough store credit in your account to complete the purchase, you can pay the remaining balance with your credit card.

4Is there an expiry date on gift cards?

Gift cards have 2 years validity from the moment of purchase.

Privacy Policy

1Is my information secure?

A secure server guarantees the privacy of data transmitted through the Internet, including credit card information, through a SSL protocol that encrypts the information.

2What is your Privacy Policy?

All the information gathered through our secure server will be used solely to process your orders. We can as well contact you for future offers and services we might provide, as long as you authorize us to do so.

Art Noirs guarantees not to share any information provided to us in the registration process to any third party company. If you wish to be deleted from our database, please send us an email to [email protected]

3Is Art Noirs allowed to use my portrait photo for marketing purposes?

By submitting your photos to Art Noirs you grant Art Noirs permission to use the original photo and the canvas portrait in company related marketing materials. If you do not wish that we use your photo or design in any marketing materials, please email us and we will honor your request. You may not use any work or any content owned by someone else without the written permission of the owner of such content. You are solely responsible for any copyright violations that may incur as a result of using our services.

4s there an expiry date on gift cards?

Gift cards have 2 years validity from the moment of purchase.